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IT Help Desk

Your Dedicated IT Support

Poor IT service desk support costs business operations thousands of dollars each year. Does your service provider fail to respond quickly to staff service requests? Does your business engage an IT support partner whose staff lack experience and utilise help desk software that does not effectively track support requests?

AutomateCore is an industry-leading IT Support company that employs the very best support engineers in the industry and utilises service desk software that delivers proactive monitoring of your IT environment. Where a support ticket is raised they allocate a support technician to manage and resolve the issue. That support technician has the sole focus of wowing your staff with exceptional customer service.

Our experienced, friendly IT help desk team creates peace of mind by being quick to assist and, by utilising the latest software and tools, they provide an effective response that ensures minimal disruption to your team.

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Experience the benefits of outsourced IT help desk support

Here are just some of the ways your organisation can benefit from our desktop support:

 Decreased downtime, increased efficiency 
 Less time and money wasted trying to solve problems beyond your business scope 
 Remote monitoring and speedy assistance when you need it most 
 Improved users experiences 
 Proactive measures to prevent ICT challenges before they arise 
 User-friendly, simple to understand help desk software 
 Expert advice on the right tools, software and apps for your organisation 
 Painless setup and configuration of new programs and applications 
 Timely resolution of all your business’ IT challenges